Buying a New Car

Buying a New Car

Salesperson: Hello! Welcome to Sunshine Motors. How can I help you today?
Customer: Hi. I’m interested in buying a new car.


Salesperson: Great! What kind of car are you looking for?
Customer: I’m looking for a small, fuel-efficient car.


Salesperson: We have a few options. Do you want to see them?
Customer: Yes, please.


Salesperson: Here is the EcoCar 2025. It’s small, fuel-efficient, and very popular.
Customer: How much does it cost?


Salesperson: The price is $20,000.
Customer: Can I take it for a test drive?


Salesperson: Of course! I’ll prepare the car for you.
Customer: Thank you.
Salesperson: You’re welcome. Let’s go.


When buying a new car, it’s important to ask the right questions to ensure you make an informed decision and get the best value. Here’s a list of key questions to consider when purchasing a new car:

Vehicle Details
  • What are the key features and options of this model?
    Ask about the standard features and available upgrades or packages for the car.
  • What is the fuel efficiency (MPG) of the car?
    Find out the car’s fuel economy ratings for city, highway, and combined driving.
  • What safety features does the car have?
    Inquire about advanced safety technologies like adaptive cruise control, blind-spot monitoring, and automatic emergency braking.
  • What are the available colors and trims?
    Ask about the different color options and trim levels to customize the car to your preferences.
Price and Financing
  • What is the asking price, and is it negotiable?
    Discuss the price and explore if there is room for negotiation.
  • What are the available financing options?
    Inquire about financing options, interest rates, and terms.
  • Are there any additional fees or costs?
    Find out about any extra costs such as documentation fees, taxes, or dealer fees.
  • Are there any promotions, incentives, or rebates available?
    Inquire about current offers, manufacturer incentives, or dealer rebates that could lower the price.
  • What is the out-the-door price, including all fees and taxes?
    Ask for a breakdown of the total cost, including taxes, registration, documentation fees, and any other charges.
  • What financing options do you offer, and what are the interest rates?
    Explore financing options through the dealer and compare interest rates, terms, and conditions.
Trade-In
  • What is the trade-in value of my current car?
    Ask for an appraisal of your current vehicle and see if the dealer offers a competitive trade-in value.
  • Can you provide a written estimate for the trade-in?
    Request a detailed, written estimate for your trade-in to compare with other offers.
Warranty and Service
  • What is the warranty coverage on the car?
    Get details about the manufacturer’s warranty, including the duration and what it covers (e.g., bumper-to-bumper, powertrain, corrosion).
  • Are there any extended warranty or maintenance plans available?
    Ask about additional warranty options or prepaid maintenance plans and their costs.
  • What is the recommended maintenance schedule, and what are the costs?
    Inquire about the frequency and estimated costs of regular maintenance for the vehicle.
Availability and Delivery
  • Is the car available now, or do I need to order it?
    Check if the car is in stock or if you need to place a special order, which could affect the timeline.
  • What is the expected delivery time if the car needs to be ordered?
    If the car needs to be ordered, ask how long it will take for delivery.
  • What is the process for taking delivery of the car?
    Understand the steps and any additional requirements for taking delivery of your new vehicle.
Test Drive
  • Can I take the car for a test drive?
    Request a test drive to assess the car’s performance, comfort, and handling.
  • What should I know or check during the test drive?
    Ask the dealer for specific features or characteristics to observe during the test drive.
Additional Considerations
  • Are there any dealer-installed options or accessories available?
    Inquire about additional accessories or upgrades that can be installed by the dealer, such as floor mats, cargo organizers, or technology enhancements.
  • What is your return or exchange policy?
    Check if the dealer offers any return or exchange options in case you change your mind after purchase.
  • What kind of after-sales support do you offer?
    Ask about the dealer’s customer support, such as service hours, loaner cars, or roadside assistance.
  • Can I review the final sales contract before signing?
    Ensure you have time to review the contract thoroughly and clarify any terms or conditions before committing.

By asking these questions, you can confidently navigate the car-buying process, ensuring that the vehicle meets your needs and that you’re getting a fair deal.

Vehicle History (for Used Cars)
  • Can I see the vehicle history report?
    Obtain a report from services like Carfax or AutoCheck to check for accidents, title issues, or service history.
  • Has the car had any previous accidents or major repairs?
    Ask about the car’s accident history and whether any major repairs or replacements have been made.
  • How many previous owners has the car had?
    Find out the number of previous owners to gauge the car’s history.
  • What is the current mileage?
    Verify the mileage to ensure it aligns with the car’s age and condition.
Condition and Maintenance
  • Can I have a mechanic inspect the car?
    Request permission to have an independent mechanic inspect the vehicle before purchase.
  • Are there any current issues or needed repairs?
    Ask if there are any known problems or repairs that need attention.
  • What is the maintenance history of the car?
    Review records of routine maintenance and any major repairs.
Warranty and Returns
  • Is there a warranty on the car, and what does it cover?
    Understand the terms of any existing warranty or if a new warranty is available.
  • What is the return policy if I change my mind?
    Ask about the dealership’s return or exchange policy.
Features and Specifications
  • What are the key features and options of the car?
    Ask about standard and optional features, such as navigation, safety systems, and comfort features.
  • What is the fuel economy?
    Get information on the car’s fuel efficiency and estimated MPG.
  • What safety features are included?
    Inquire about safety features like airbags, ABS brakes, and advanced driver assistance systems.
Ownership Costs
  • What are the estimated insurance costs for this car?
    Find out the expected insurance premiums for the vehicle.
  • What is the estimated cost of ownership?
    Ask about ongoing costs, including maintenance, repairs, and fuel.
Dealer and Seller Information
  • Can I see the title and registration documents?
    Verify that the car has a clear title and is properly registered.
  • What is the dealership’s reputation and customer service like?
    Research or ask about the dealership’s reputation for customer service and satisfaction.
  • Are there any promotions or incentives available?
    Check if there are any current promotions, rebates, or incentives that apply.
Test Drive
  • Can I take the car for a test drive?
    Request to test drive the car to assess its performance and handling.
  • Are there any specific things I should check during the test drive?
    Ask the seller for any recommendations on what to focus on during the test drive.
Final Steps
  • Can I review the final purchase agreement before signing?
    Review the terms of the purchase agreement carefully before committing.
  • What is the process for completing the purchase and taking delivery of the car?
    Understand the steps for completing the purchase and arranging for delivery or pickup.

By asking these questions, you’ll be better equipped to make an informed decision and ensure that you’re satisfied with your car purchase.