Library

Inquiring About a Library

Visitor: Hello. I have a few questions about this library can you help me?
Librarian: Yes, how can I help you?


Visitor: I just moved here. How do I get a library card?
Librarian: You need a photo ID and proof of address, like a bill or lease.


Visitor: Okay. How much does it cost?
Librarian: The library card is free.


Visitor: Great! What can I borrow with the card?
Librarian: You can borrow books, DVDs, and even use our computers.


Visitor: Do you have programs for adults?
Librarian: Yes, we offer computer classes, book clubs, and English conversation groups.


Visitor: That’s wonderful. What about children?
Librarian: We have story time, homework help, and fun activities.
Visitor: Thank you so much for the information.


Librarian: You’re welcome! Would you like to apply for a card today?
Visitor: Yes, please.

When visiting a library, asking questions can help you understand the resources and services available to you. Here are some key questions to consider:

General Information
  • What are your hours of operation?
    Confirm the library’s opening hours and any special hours for specific services.
  • What services and resources do you offer?
    Ask about the variety of services available, such as book lending, digital resources, and research assistance.
  • Do you have a catalog or online search system?
    Find out how to access the library’s catalog for searching books, media, and other resources.
Membership and Borrowing
  • How do I obtain a library card?
    Inquire about the process for getting a library card, including any requirements or documents needed.
  • Are there any fees for borrowing materials?
    Ask about any fees for borrowing books, media, or other resources, and how overdue items are handled.
  • What is the loan period for different types of materials?
    Find out how long you can borrow books, DVDs, or other items and any renewal policies.
Programs and Events
  • What programs and events do you offer?
    Ask about educational programs, workshops, and events for various age groups.
  • Are there any upcoming events or classes I can participate in?
    Get information on scheduled events, workshops, or classes and how to register.
  • Do you offer any reading or book clubs?
    Inquire about any book clubs or reading groups that you can join.
Digital and Online Resources
  • Do you offer e-books or audiobooks?
    Ask about digital borrowing options and how to access e-books or audiobooks.
  • Are there online databases and research tools available?
    Find out if the library provides access to databases, journals, or other research tools.
  • Do you have Wi-Fi or computer access?
    Inquire about available technology resources, such as public computers or Wi-Fi.
Special Collections and Services
  • Do you have special collections or archives?
    Ask about any unique collections or archives available for research or study.
  • What services are available for individuals with disabilities?
    Find out if there are accommodations or special services for those with disabilities.
  • Can I request or reserve materials?
    Ask about the process for requesting or reserving books or other items.
Staff Assistance and Resources
  • Can staff assist with research or finding materials?
    Inquire if library staff can help with research questions or locating specific materials.
  • Are there study rooms or meeting spaces available?
    Ask about the availability of study rooms or spaces for group meetings or private study.
  • What is the process for suggesting new books or resources?
    Find out how to recommend books or resources for the library to consider adding.

These questions will help you make the most of the resources and services offered by the library and ensure you have access to the information you need.